Tourism & Hospitality

In the hotel industry, customers may forget the room they once stayed in but will always remember how they were welcomed, cared for and served. When customer experience becomes the factor that creates a difference, the hotel industry increasingly needs people who are not only good at operations but also have service thinking, multicultural communication ability and adaptation capacity in an international environment. With more than 20 years of training in the tourism – hospitality field, the Hotel Management programme at HUFLIT is built along a practical-application orientation, combining the University’s strength of more than 30 years of foreign language and information technology training. The programme helps students comprehensively develop professional, foreign language and technology capacity to be ready to create professional service experiences in the modern hotel industry.

In the context of the global tourism industry recovering strongly and Vietnam setting a target of welcoming 35 million international visitors and serving 160 million domestic visitors by 2030, and making tourism a spearhead economic sector in Vietnam, the demand for high-quality human resources is becoming ever more urgent. Besides, the smart-tourism and digital-transformation trend also places customer experience at the competitive core of enterprises. With more than 20 years of experience, the Tourism Services & Travel Management programme at HUFLIT is designed along an application orientation, optimally combining the strengths of foreign languages and information technology. The programme provides comprehensive training from tour design and operation, service management to event organisation and the application of modern tourism technology. Thanks to that, HUFLIT students are not only solid in expertise but also understand service thinking, are proficient in foreign languages and flexibly adaptable, ready to get ahead of the development trends of the global tourism industry.

Joining the lively atmosphere of Youth Month 2026 and celebrating the 30th anniversary of the founding of the Youth Union of Ho Chi Minh City University of Foreign Languages - Information Technology (1996 - 2026), the Youth Union - Student Association of the Faculty of Tourism - Hotel organised a meaningful Return to Roots Journey 2026 in Bến Tre province on 22/3/2026.

Conflict is not always negative; the issue lies in how we face and resolve it. From that perspective, the conflict-resolution skills workshop “Talk It Out!” organised by the Youth Union – Student Association of the Faculty of Tourism – Hotel HUFLIT brought a practical space, where more than 500 students learned together how to correctly understand conflict and handle it in a civilised, effective way.

In the currently strongly developing tourism industry, the tour operator staff member plays a key role, ensuring each trip takes place smoothly and brings a complete experience to customers. Not simply arranging the itinerary, this work also requires organisational ability, flexible situation handling and a deep understanding of travel services. So what does a tour operator staff member specifically do? Let’s find out right away with HUFLIT!

Through the “Melodies of Gratitude” activity series celebrating Vietnamese Teachers’ Day 20/11, students came together to create a deeply meaningful season of appreciation.

With the theme “HAPPY PIG-NIC,” the 2025 Freshmen Welcome Field Trip organized by the Youth Union – Student Association of the Faculty of Tourism and Hospitality offered an exciting journey of exploration. Students experienced a series of creative game stations inspired by iconic and familiar landmarks across Ho Chi Minh City.

Thirty students from the Singapore Institute of Technology (SIT) and several other universities from the “Lion City” had unforgettable experiences during their exchange program with HUFLIT students. They began their “cultural class,” which was designed and led by HUFLITers from the Faculty of Tourism and Hospitality.

The Áo Dài is not merely a garment but also a cultural symbol closely associated with the soul and identity of Vietnam. Under the theme “Dáng xưa Hồn Việt,” the Student Union – Faculty of Tourism and Hospitality at HUFLIT organized a hands-on experiential activity to honor the traditional value of the Áo Dài, while helping students gain a deeper understanding of the historical and cultural journey of Vietnam’s national costume.

Doan Phu Hieu - Former student of Tourism and Hotel Management at HUFLIT, currently holds the role of Manager of Domestic and International Recruitment at VietJet Air.

HUFLIT’s Bachelor of Hotel Management program combines theory and practice, equipping students with both professional knowledge and essential service management skills. Students are trained according to up-to-date domestic and international standards and trends, with a strong focus on key professional skills such as customer care, communication, reception, housekeeping, restaurant service, bartending, marketing, business development, human resources, finance, and hotel operations management.

The Tourism and Travel Service Management major at HUFLIT is designed with a strong focus on practical application, combining foundational knowledge with real-world professional training. Students will study specialized subjects such as Tourism Geography, Regional Cultures, History – Cuisine – Beliefs, and develop essential skills in tour operation, tour guiding, travel product design, event organization, customer experience management, and problem-solving.

Since the end of October 2024, the atmosphere welcoming Vietnamese Teachers' Day November 20 of the Tourism - Hospitality Faculty Union has been filled with color and excitement with 03 activities: the emotional "Gratitude Podcast", the creative "Gratitude Card" contest and the artistic "Gratitude Performance" program.

With the theme “Walk to Saigon”, the 2024 New Student Welcome Picnic organized by the Youth Union of the Faculty of Tourism and Hospitality brought an exciting journey, taking students to explore unique play stations associated with famous and familiar locations of the city.

Aiming at training closely linked to practice, recently, English Club under the Faculty of Tourism - Hospitality organized an exchange session with the theme "Multicultural communication in tourism and hotel", attracting a large number of students inside and outside the Faculty to participate.