HUFLIT's Hotel Management Program: Setting Service Standards – Elevating Customer Experience
In the hotel industry, customer experience is the factor that creates a business's differentiation and success. The Hotel Management program at HUFLIT is built along an application-oriented direction, inheriting more than 20 years of experience in tourism – hospitality training together with more than 30 years of strength in foreign languages and information technology. The program helps students develop expertise, foreign languages and technology skills, ready to work in the international service environment.
HUFLIT's Hotel Management program: who is suited to this program?
The Hotel Management program at HUFLIT provides in-depth training in managing and operating hotels, restaurants, resorts, conferences – events and accommodation services to modern standards. Following an application-oriented approach, the program helps students develop management, customer-care, operations-organization and technology-application skills in the international service environment. Through practical modules and business experiences, learners approach modern hotel-management models. With more than 30 years of strength in foreign-language and information-technology training, HUFLIT equips students with the capacity to integrate and grow in the global service industry.
In the hotel industry, every memorable customer experience begins with professionalism, understanding and the art of connecting people.
Why study Hotel Management at HUFLIT?
Foreign languages – elevating the international stay experience
Building on more than 30 years of experience in foreign-language training, the program's English-taught specialization helps students communicate confidently, handle situations skillfully and deliver a premium experience to international VIP guests.
Scholarships & Student Support Funds
Nearly VND 64 billion in scholarships and student support, including VND 40 billion in Freshman scholarships, VND 11 billion in Talent scholarships and VND 13 billion in an interest-free tuition loan fund; with a commitment not to raise tuition throughout the program.
An experiential environment for well-rounded student development
Learning goes hand in hand with experience through academic competitions, clubs, workshops, extracurricular activities and business internships, helping students develop knowledge, skills and character in a well-rounded way.
Experiencing internationally standardized practice-room facilities
Students practice directly in professional simulation spaces including Front Desk, Housekeeping and a Bartender/Barista area.
Hands-on practice through real-world experience
Approaching rigorous service standards and professional conduct through real-world surveys at businesses (Experiential Learning).
Connecting to a network of 5-star hotels
More than 20 years of strong connections, creating internship and employment opportunities at world-class restaurant chains and resorts.
Curriculum — Hotel Management
The program follows a clear progression: from foundational knowledge, foreign languages and core disciplinary skills to hands-on internships and a graduation thesis.
Course content
- Citizenship orientation week and university study orientation
- Physical Education; National Defense & Security Education
- Political theory and general law
- Foundational English & introduction to the field
Learning outcomes
- Master university study methods: self-study, presentation, teamwork
- Meet the required English entry standard
- Understand the field overview and career orientation
Course content
- Core disciplinary and interdisciplinary courses
- Research methods & critical thinking
- Specialized foreign language
- Extracurricular activities and academic clubs
Learning outcomes
- Firmly grasp the foundational knowledge of the field
- Develop analytical and problem-solving skills
- Be ready for advanced specialized courses
Course content
- Advanced specialized courses
- Orientation internship & on-the-job training (OJT)
- Team-based real-world projects with businesses
- Professional certificates and supporting digital skills
Learning outcomes
- Apply specialized knowledge to real-world problems
- Accumulate work experience at businesses
- Build a personal portfolio/CV
Course content
- Advanced/elective courses aligned with career orientation
- Graduation thesis or capstone project
- Career seminars and employer networking
- Prepare job applications and mock interviews
Learning outcomes
- Complete the graduation thesis/project meeting learning outcomes
- Confidently apply for positions matching the field
- Graduate on schedule, ready to enter the labor market
Teaching approach & learning environment
In addition to professional knowledge, HUFLIT students regularly take part in extracurricular activities that help develop soft skills, practical thinking and the ability to adapt to a constantly changing labor market.
- Academic competitions and extracurricular activities that enhance expertise
- Thematic workshops and talk shows that help develop soft skills
- Observation and internships at businesses
Course syllabus in detail
Detailed course syllabi for the Hotel Management program (objectives, learning outcomes per course, reference materials), updated each academic year on the University's training portal.
Core competencies & outcomes — Hotel Management
Foreign-language capability in the hotel environment
Graduates reach English B2 (CEFR), with skills in communication, presentation and situation handling in the accommodation environment.
Mastering accommodation-management technology & AI applications
Proficient in booking systems and housekeeping management and applying AI to analyze and enhance customer experience.
Mastering the art of F&B and accommodation management
A deep understanding of housekeeping and front-office operations, the art of mixology, food safety and hygiene, and culinary culture.
In-depth management capability
Excellently handling housekeeping management, banquet operations, restaurant supervision and service revenue management.
Analytical thinking and risk management
Reading customers' wishes and identifying service gaps to deliver solutions that maintain a perfect stay experience.
Cultivating a standard mindset & refined communication
Cultivating discipline, the art of connecting communication, teamwork ability and the capacity to withstand the high pressure characteristic of the service industry.
Career opportunities — Hotel Management
International hotels – resorts group
- Front-office specialist (Front Office)
- Customer relations specialist
- Housekeeping/F&B supervisor
- Hotel Sales & Marketing
Events – conferences group
- Event coordination specialist
- Banquet sales specialist
- M.I.C.E conference and event operator
Premium services group
- Restaurant – cafe chain manager
- VIP customer service specialist
- Operations staff at resorts
Service management and entrepreneurship group
- Manager and operator of accommodation-service models
- Restaurant and culinary business development
Valuable scholarships for new students
HUFLIT implements a variety of scholarship and financial support policies with a total value of up to VND 64 billion per year, accompanying students throughout their university journey.
Hundreds of diverse, attractive scholarships for freshmen.
For students who achieve many accomplishments during the school year.
Helps students in difficulty borrow to pay tuition, with no interest to repay.
Admission methods & Tuition
4 flexible admission methods
Subject combinations 2026
Tuition — Hotel Management
In 2026, HUFLIT continues to commit not to raise tuition for the entire program.
New students may receive scholarships and access the interest-free student support fund — total value up to VND 64 billion/year.
Student handbook
New student guide
Enrollment guidance, start-of-term procedures, and student ID.
- PDF version
- Flip-book
